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                    Policies and protocols

                    The City of Melbourne has a number of policies and protocols in place to guide the governance, management and integrity of its actions.
                    • Plaques and Memorials Policy

                      The Plaques and Memorials Policy covers all plaques and memorials being placed in any public space within the City of Melbourne municipality whether this be in a street, square, park or garden.
                    • Privacy Policy

                      We view the protection of your personal information as an integral part of our commitment towards complete accountability and integrity in all our activities and programs.
                    • Public interest disclosures

                      Disclosures about Councillors must be made directly to the IBAC or the Victorian Ombudsman.
                    • Public liability insurance

                      Public liability insurance may protect you, or your organisation, if you have to pay compensation or costs where a claim is made against you or your organisation for causing personal injury or property damage through your negligence.
                    • Request for consideration of claim

                      If you have sustained an injury, loss or damage because you believe there has been negligence by City of Melbourne, you can submit a request for compensation. Please note that submitting this form does not guarantee you will receive compensation.
                    • Sale and Acquisition of Land Policy

                      City of Melbourne manages an extensive property portfolio. Council land is used and deployed in many different ways to support our operations and our community.
                    • Social Media Policy

                      This policy outlines our approach to official social media use by employees, and public participation in our social media channels.
                    • Website privacy statement

                      This privacy statement applies to the City of Melbourne website.
                    • Wholly-owned Protocols

                      The governance protocols deal with the policies and procedures the City of Melbourne, has in place to ensure consistency in governance practices between the Council, including Council Committees, and its wholly-owned Subsidiary Companies.
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