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                    Hard waste

                    A couch
                    We offer City of Melbourne residents one free hard waste collection each financial year. Individual residential addresses can book one collection service of one cubic metre per financial year.

                    If you live in a high rise building, you can ask your building manager to book a collection for you.

                    ​​​​Commercial or retail addresses are not entitled to a hard waste collection.

                    Bookings are essential and dates are made available two months in advance. 

                    Collection location​​​​​

                    On the day before hard waste collection, items must be placed on the ker​bside or in an accessible location for the hard waste collection trucks. Under no circumstances will we enter your private property boundary to collect your items.

                    What hard waste will be collected?

                    We’ll collect a maximum of one cubic metre (1 metre x 1 metre x 1 metre) of hard waste including: 

                    • old tins, scrap iron, steel and other waste metal products (including barbecues)
                    • pottery and chinaware
                    • sheet glass which is securely wrapped and clearly marked as “glass”
                    • mattresses
                    • small rugs (no more than 1.5m long) – rolled and taped and tied
                    • E-waste of all sizes and types
                    • Household appliances (such as refrigerators, dishwashers, stoves and washing machines (doors removed) televisions, videos, air conditioners, mowers, etc.)
                    • household furniture
                    • tools & equipment
                    • toys, bicycles and sporting equipment
                    • timber less than 1 m in length, maximum of 10 pieces per Premises
                    • hot water units
                    • similar materials generally of a household nature.


                    What hard waste won’t be collected?

                    ​We won't collect any of the following materials:

                    • tree roots, branches and materials weighing in excess of 30kgs each
                    • trade waste from industrial or commercial premises (including pallets)
                    • waste resulting from erection, renovation or demolition of buildings (including toilet bowls and carpet)
                    • fences and scrap fencing materials
                    • liquid waste including chemicals, paint, and motor oil – see chemical waste for disposal options
                    • Garbage and Recyclables
                    • Polystyrene and Styrofoam
                    • bricks, concrete, rubble, excavation material, dirt or stones;
                    • hazardous/offensive wastes, including asbestos
                    • car bodies either whole or dismantled
                    • car, truck and tractor tyres
                    • unwrapped panes of broken glass
                    • garden waste – cut up small and put into your food and garden organics bin, book a free garden waste collection​ or take to the Citywide Transfer station

                    • any material contained in Designated Containers.

                    What if my hard waste wasn't collected?

                    Note: During Spring Clean, collections can occur either on the Monday or the Tuesday.

                    ​If your hard waste was not collected by 4pm on the booked  collection day you can report it online:

                    Please have the reference number or date of your booking handy. 

                    What else can I do with my hard waste?

                    ​Residents can drop off hard waste items directly at the Citywide Transfer Station and Resource Recovery Centre. Charges may apply.

                    Disposing of other material

                    If you have additional material that is not accepted through our hard waste collection, there are various other disposal options, including:

                    You can also use the facilities at the Waste and Recycling Centre.

                    Bins and skips

                    You may need to use a bin or skip for larger quantities or other types of waste not accepted through our hard waste collection, such as for waste material from building and construction activities. A bins and skips permit is required for bins/skips placed on a road or City of Melbourne-owned land.

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