Bookings are essential and dates are made available two months in advance.
On the day before hard waste collection, items must be placed on the kerbside or in an accessible location for the hard waste collection trucks. Under no circumstances will we enter your private property boundary to collect your items.
Book a hard waste collection
What we collect
We’ll collect a maximum of one cubic metre (1 metre x 1 metre x 1 metre) of hard waste including:
- old tins, scrap iron, steel and other waste metal products (including barbecues)
- pottery and chinaware
- sheet glass which is securely wrapped and clearly marked as 'glass'
- mattresses
- small rugs (no more than 1.5 m long) – rolled and taped and tied
- e-waste of all sizes and types
- household appliances (such as refrigerators, dishwashers, stoves and washing machines (doors removed) televisions, videos, air conditioners, mowers, etc.)
- household furniture
- tools & equipment
- toys, bicycles and sporting equipment
- timber less than 1 m in length, maximum of 10 pieces per Premises
- hot water units
- similar materials generally of a household nature.
We won't collect any of the following materials:
- tree roots, branches and materials weighing in excess of 30 kgs each
- trade waste from industrial or commercial premises (including pallets)
- waste resulting from erection, renovation or demolition of buildings (including toilet bowls and carpet)
- fences and scrap fencing materials
- liquid waste including chemicals, paint, and motor oil – see chemical waste for disposal options
- garbage and recyclables
- polystyrene and styrofoam
- bricks, concrete, rubble, excavation material, dirt or stones
- hazardous/offensive wastes, including asbestos
- car bodies either whole or dismantled
- car, truck and tractor tyres
- unwrapped panes of broken glass
- garden waste – cut up small and put into your food and garden organics bin, book a free garden waste collection or take to the Dynon Road Waste and Recycling Centre
- any material contained in designated containers.
See our A-Z guide for disposal options.
Report a missed collection
If your hard waste was not collected by 4pm on the booked collection day you can report it online. Please have the reference number or date of your booking handy.
Note: During Spring Clean, collections can occur either on the Monday or the Tuesday.
Report a missed hard waste collection
Other disposal options
Residents can drop off hard waste items directly at the Dynon Road Waste and Recycling Centre. Charges may apply.
If you have items that are not accepted through our hard waste collection, other disposal options include:
- donating, selling or giving away items that are in good condition
- garden waste kerbside collection service – for garden organic material
- e-waste recycling bins – for various electronic items
- chemical waste disposal services – for paint, motor oil, and pesticides.
Bins and skips
You may need to use a bin or skip for larger quantities or other types of waste not accepted through our hard waste collection, such as for waste material from building and construction activities. A bins and skips permit is required for bins/skips placed on a road or City of Melbourne-owned land.
