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Street cleaning and maintenance

Help keep our city sparkling by reporting overflowing bins, illegally dumped rubbish and street maintenance issues in your neighbourhood. 

Two street cleaners waving at the entrance to Chinatown in Melbourne

Report maintenance issues

You can also report issues related to street repairs or maintenance. City of Melbourne is responsible for:

  • repairing potholes, cracks or uneven surfaces on roads, bike paths and footpaths
  • responding to flooded roads if public drains are blocked
  • keeping street furniture such as park benches, bollards and drinking fountains in good repair
  • servicing street lighting in certain areas
  • maintaining parking infrastructure including meters, line markings, signage and bike parking hoops.

If there is any danger to the public or public space relating to a cleaning issue, please call us immediately on 03 9658 9658.

Report a maintenance issue

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Track the progress of an existing cleaning or maintenance request
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Keeping your neighbourhood clean

Residential streets are cleaned every week and those in the central city area are cleaned every day. High usage areas are cleaned many times a day. 

We will remove or clean up: 

  • litter and rubbish
  • rubble, dirt and silt
  • oil or hazardous spills
  • animal droppings, dead animals and dog waste
  • weeds, leaves, small tree branches and pollen
  • bodily wastes including faeces, blood and vomit
  • illegally dumped commercial or domestic waste, including cigarette butts, milk crates, mattresses and hard waste. 

Melbourne Clean Team  

The Melbourne Clean Team keeps our city sparkling clean.  

The team is out and about in bright uniforms working seven days a week monitoring dedicated precincts across the CBD, North Melbourne and Carlton. Each precinct is patrolled by one Melbourne Clean Team cleaner between the hours of 7am and 7pm during daylight savings and the hours of 7am and 3pm for the remainder of the year.

Armed with litter pickers and cleaning materials, the team focuses on the more detailed aspects of city cleaning including removing litter, collecting tree debris, spraying and wiping street furniture, deodorising and reporting any occupational health and safety issues.

Rapid Response Clean Team

Our Rapid Response Clean Team patrols the CBD in bright blue uniforms seven days a week. The team responds in real time to requests for street cleaning and graffiti removal.  

It’s easy to make a report. Use the report buttons at the top of the page and the team will respond as a priority in Rapid Response Clean Team vehicles.  

Hazardous spills and emergencies

Chemical spills are dangerous to public safety and an environmental hazard and should be reported to:

Spills that are potentially life threatening or hazardous are managed under our Emergency Management Plan. To report a major spill, contact: 

We are not responsible for emergency repairs on burst water mains and broken fire hydrants. Please report these issues to the appropriate authorities.

  • North of the Yarra: City West Water 13 26 42
  • South of the Yarra: South East Water 13 28 12

our acknowledgement

  • Torres Strait Islander Flag
  • Aboriginal People Flag

The City of Melbourne respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi-wurrung and Bunurong / Boon Wurrung peoples of the Kulin and pays respect to their Elders past and present. 

 

We acknowledge and honour the unbroken spiritual, cultural and political connection they have maintained to this unique place for more than 2000 generations.

We accept the invitation in the Uluru Statement from the Heart and are committed to walking together to build a better future.