Policies and protocols

City of Melbourne exercises its powers and functions according to numerous acts of legislation and local laws which relate to building works, liquor licensing, noise levels and other issues affecting the municipality.

City of Melbourne pays councillors an annual allowance set by the Victorian Government. We also reimburse councillors for expenses incurred while carrying out their roles.

This policy outlines the recruitment and appointment process for the CEO.

City of Melbourne is committed to being a child safe organisation and has zero tolerance for child abuse.

Council is required to develop and approve a Councillor Code of Conduct.

Outlining the city's commitment and approach to community engagement practice.

We value your feedback. If your experience with us didn’t meet your expectations, please take the time to let us know.

This policy provides guidance to councillors on the types of gifts, benefits and hospitality that can be accepted or those that must be declined.

City of Melbourne’s values and commitments to our customers - a promise we make to each customer to deliver the best experience in every interaction.

​Delegation is an integral element of an efficient administrative process.