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General Financial Hardship Policy

The General Financial Hardship Policy assists eligible residents and businesses experiencing financial difficulty. Applicants can request help in paying their City of Melbourne permits, licences and fees. 

The purpose of the General Financial Hardship Policy is to enable a Person or a Body liable for permits, licenses, fees and charges (other than rates and charges) and experiencing hardship to make application to Council for assistance relating to permits, licenses, fees and charges (other than rates and charges) levied under the Local Government Act 1989.

Council recognises that managing hardship is a shared responsibility and offers flexible payment arrangements for Person or a Body experiencing hardship.

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General financial hardship assistance for residents

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General financial hardship assistance for businesses

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More information

More details about financial hardship assistance are outlined in the Financial hardship assistance webpage.

To discuss your situation, or if you have any questions, contact 03 9658 9658 to see how we can help.

Policies and protocols

our acknowledgement

  • Torres Strait Islander Flag
  • Aboriginal People Flag

The City of Melbourne respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi-wurrung and Bunurong / Boon Wurrung peoples of the Kulin and pays respect to their Elders past and present. 

 

We acknowledge and honour the unbroken spiritual, cultural and political connection they have maintained to this unique place for more than 2000 generations.

We accept the invitation in the Uluru Statement from the Heart and are committed to walking together to build a better future.