Skip to main content

Healthcare businesses

Register your personal care and body art business or prescribed accommodation business.

Barber store on lygon street with european football banners on wall

​​​​​Personal care and body art businesses include:

  • hairdressing
  • beauty therapy
  • colonic irrigation
  • tattooing
  • body and ear piercing businesses
  • any other process involving the penetration of skin.

Prescribed accommodation includes hotels, motels, boarding houses and accommodation facilities. Solaria and massage businesses are not required to be registered under this legislation.

It is an offence to operate a healthcare business without a current Public Health and Wellbeing Act 2008Opens in new tab Certificate of Registration

The Public Health and Wellbeing Act 2008Opens in new tab and Regulations aim to protect public health by preventing or containing outbreaks of infectious diseases. They also encourage businesses proprietors to provide and maintain environments free from infectious diseases.

Registration is valid for 12 months and must be renewed each year. We will send you an application to renew your registration.

Opening a new business

If you want to change the use of your premises - for example, from a hardware store to a hairdressing salon - you may need to apply for a change of use permit. Contact us for more information.

Submit plans

Plans are required if you are going to change the use of the premises or if you are going to make any structural alterations to a new or existing business. Plans to be submitted electronically and drawn to scale of not less than 1:100 for a prescribed accommodation and no less than 1:50 for other business, showing:

  • General requirements: floor plan, the layout of all the equipment, fittings and fixtures, where they will be located and how they will be fitted. Include specifications describing the materials to be used on floors, walls and ceiling.
  • Specific requirements: indicate the nature of the work process to be carried out with the operation of the establishment. This includes type of treatment rooms for beauty therapy salons or number of beds and room size for prescribed accommodation.

Application for Plans Assessment forms

Complete the forms and submit it together with your plans and the required fee.

Premises inspection

You will need to contact us to arrange for an on-site inspection. Prior to opening you are entitled to:

  • one inspection during the construction of your works
  • one final inspection on the completion of your works.

The inspection during construction makes sure that work is being carried out as per the approved plans. It is also an opportunity for you to ask questions.

During the final inspection, we will check that all of the specified Public Health and Wellbeing Act 2008Opens in new tab requirements have been met. If all the requirements have not been met, you may not be able to open. Additional inspections are available, subject to a fee.

Registration form

If all requirements have been met, you will receive a registration form. This must be completed and submitted to council with the prescribed fee before the premises or any alterations may be opened to the public.

Once your registration has been processed, you will receive a Certificate of Registration.

 

Taking over an existing business

It is your responsibility to transfer the registration of an existing business into your name. Contact us to confirm the fee payable.

Application forms for transfer of registration

Property enquiry

We recommend you have a property enquiry carried out for the business you intend to buy. A property enquiry will let you know if there are any outstanding issues that fall under the Public Health and Wellbeing Act 2008Opens in new tab.

Download property enquiry application form (PDF 293 KB)

Our current service standard is 15 working days. On request, a priority five working day service is available.

Inspections of registered businesses

Hairdressing, beauty therapy and body art businesses

As well as checking cleaning, sterilisation and operator procedures, our environmental health officers educate proprietors and provide them with information about changes that may affect their business and operations.

Prescribed accommodation

Routine annual inspections of premises check proprietors are meeting the Regulations’ aims to:

  • prevent overcrowding in prescribed accommodation
  • ensure a reasonable standard of hygiene, sanitation and safety in prescribed accommodation
  • minimise the risk of airborne and other communicable diseases among people living in prescribed accommodation.

Report public health issue

Hygiene, cleanliness, safety, overcrowding, suspected unregistered businesses.

Report Opens in new tab

Contact us

Phone

9658 9658

Email

Community Wellbeing – Health

health@melbourne.vic.gov.au

our acknowledgement

  • Torres Strait Islander Flag
  • Aboriginal People Flag

The City of Melbourne respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi-wurrung and Bunurong / Boon Wurrung peoples of the Kulin and pays respect to their Elders past and present. 

 

We acknowledge and honour the unbroken spiritual, cultural and political connection they have maintained to this unique place for more than 2000 generations.

We accept the invitation in the Uluru Statement from the Heart and are committed to walking together to build a better future.