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Business Concierge: business support service

Our dedicated team of Business Concierge officers provide support and advice on how to start or grow your business. 

Business man showing phone to front desk staff

Our Business Concierge officers can help your business by:

  • guiding you through all the stages of starting a new business
  • providing information on legislative, permit and registration requirements
  • connecting you with mentoring services, workshops and networking events
  • assisting existing business owners with council-related matters.

We serve all industries such as hospitality, accommodation, retail or nighttime economy venues, BioMed, FinTech, professional services and health and well-being, education or training premises.

You can contact our Business Concierge officers by phone on 9658 9658 or use the form below to request an appointment with us. 

We can also visit you at your premises on request. We offer our services in multiple languages through interpreters.

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Are you a new or existing business?

Capital investment is expenditure on a fixed asset that is recorded and capitalised on a business’ balance sheet and can include buildings (but not land), fit-out, plant, equipment, technology and vehicles.

Collection notice
The City of Melbourne is committed to protecting your privacy. The personal information requested on this form is being collected by the City of Melbourne for the purpose of responding to your request to connect with the Business Concierge service. It may also be used by City of Melbourne for other directly related purposes, including the provision of the Business in Melbourne newsletter. It will not be disclosed to any external party without your consent, unless required or authorised by law. If you wish to alter any of the personal information you have supplied to the City of Melbourne, please contact the Business Concierge Team at businessconcierge@melbourne.vic.gov.au.

Related pages

Self-assessment tool

Enter your business details to find the permits and forms that you need.

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Business and investment

our acknowledgement

  • Torres Strait Islander Flag
  • Aboriginal People Flag

The City of Melbourne respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi-wurrung and Bunurong / Boon Wurrung peoples of the Kulin and pays respect to their Elders past and present. 

 

We acknowledge and honour the unbroken spiritual, cultural and political connection they have maintained to this unique place for more than 2000 generations.

We accept the invitation in the Uluru Statement from the Heart and are committed to walking together to build a better future.