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                    Business Concierge Service

                    Three smiling people at table with laptops
                    The City of Melbourne has a dedicated team of Business Concierge case managers to support businesses, small, large, or just starting.

                    ​​​​We serve all industries, including hospitality, accommodation, retail or night time economy venues, BioMed, FinTech, professional services and health and well-being, education or training premises - even if your business falls outside these classifications, assistance may be available. 

                    Our Business Concierge officers can assist by: 

                    • assisting new businesses with getting started at all stages
                    • supporting existing businesses to transform their operating models
                    • gaining insights from businesses for service improvement and policy development
                    • providing a one stop shop for businesses, with information from City of Melbourne, state and federal governments and other organisations
                    • connecting all businesses with the right business mentoring service, at the right time to achieve business success.

                    You can contact our Business Concierge officers by phone on 03 9658 9658 or use the below form to request an appointment​. We have access to interpreters, offering our services in multiple languages.

                    We can also visit you at your premises – please make the request as part of your consultation chat with your Business Concierge Officer.

                    Request an appointment with Business Concierge



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