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                    Resident parking permits: Parkville Gardens

                    Traffic sign.
                    Residents of eligible properties in Parkville Gardens (Area 20) can apply for one parking permit and visitor parking vouchers.

                    ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ See a map of Area 20.

                    Permit options available

                    Single registration: a permit for use by one specific vehicle, with the vehicle registration printed on it.


                     
                    Visitor vouchers: a booklet of 18 single-use visitor vouchers. You may buy one booklet every two months. A booklet contains 12 x 3-hour and 6 x 24-hour vouchers.

                    Visitor vouchers example.
                    All permits are issued for 12 months. Vouchers do not have an expiry date.

                    Required documents

                    You must provide us with one document from each list below.

                    Documents submitted must be current and dated within three months of receipt.

                    List 1 – to confirm you are living at the property:

                    • utility bill, (e.g. gas, electricity, home telephone - excluding water bills) or welcome letter from utility company issued in the last three months, showing supply charges billed to applicant’s name at the property address
                    • signed lease or tenancy agreement by tenant AND landlord or agent with at least six months remaining from the permit application date
                    • statutory declaration signed by the property owner or landlord with at least six months remaining from the permit application date.

                    List 2 – to confirm you own or have use of the vehicle that will appear on the permit:

                    • a vehicle registration certificate showing the vehicle is registered in your name, or
                    • a registration certificate and statutory declaration (PDF 186 KB) from the owner, indicating that you have personal use of the vehicle, or
                    • for company vehicles: a letter from your employer on company letterhead, indicating the vehicle is for your exclusive use.

                    If the supporting documents are in your partner or housemate’s name, they should apply for the permit instead.
                    Example: utility bill
                    Utility bill example.
                    Download example utility bill (PDF 450 KB)

                    Example: welcome letter from utility company

                    Utility welcome letter example.
                    Download example welcome letter (PDF 440 KB)

                    Fees and payments

                    Fees are:
                    • Single permit (12-month permit): $47
                    • Visitor voucher booklet (18 vouchers): $60.

                    After we approve your permit application, a payment request notice will be sent to you. Please use one of the payment methods specified on the letter to pay​.

                    Permits and vouchers are non-refundable.

                    Concessions

                    Fees are waived for applicants who hold one of the following cards:

                    • Pensioner Concession Card
                    • Veteran’s Affairs Pensioner Concession Card
                    • Repatriation Health Card for either TPI or War Widow.

                    You must produce a copy of the card when you apply. Your card must show the same address as the permit application. Health Care Card holders are not eligible for concession.

                    How to apply

                    ​Please read the Conditions of Issue and Use (DOC 60 KB) before applying.

                    You can either apply online or submit a completed application form by email, post or in person.

                    Apply online

                    Apply by email, post or in person

                    Alternatively, you can download the application form (PDF 665 KB) or view the accessible application form for screen readers (DOC 88 KB) and submit the completed form by email, post or in person.

                    • Email: residentialparking@melbourne.vic.gov.au
                    • Post:
                      City of Melbourne Permits Team
                      PO Box 488
                      Melbourne VIC 3001
                    • In person:
                      Melbourne Town Hall
                      Administration Building
                      120 Swanston Street, Melbourne
                      Business hours, Monday to Friday (public holidays excluded)
                      In most cases, parking permits applied for in person can be issued on the spot.

                    Interim permits

                    If your property is eligible for a permit but you're still gathering the required documents, we can issue you a four-week interim parking permit in the meantime. No extensions are available.

                    To apply for an interim permit, you must visit the Melbourne Town Hall Customer Service Centre with photo ID and provide at least one piece of documentation on a company letterhead that has your new residential address.

                    Interim permits cost $47 for the first permit and $137 for the second permit.

                    Interim parking permit example.

                    Replacement permits

                    All requests for replacement permits must be made in writing by the permit holder.

                    ​If a permit is missing in the post, lost, stolen, damaged or you’ve changed your vehicle registration, the permit holder may request a replacement permit in writing to us at residentialparking@melbourne.vic.gov.au. You’ll need to outline the reason/s for replacement and submit the required documents as follows:

                    For permits not received or missing in the post:

                    • Permits are typically issued and posted within two business days with delivery times via Australia Post ranging from two to four business days. If more than six business days have passed and your permit has not been delivered, this permit may be cancelled and replaced at your request. Replacement of a missing permit will incur a fee of $47/137, no supporting documentation is required and replacement permits are valid for 12 months from the date of issue. This fee may be waived in the first instance of a missing permit at this property address if missing permit is reported within three weeks after payment.

                    For lost permits:

                    • We will replace your lost permit for a fee of $47 (equivalent to the annual permit fee) without any supporting documents required. The new permit will be valid for 12 months.

                    For stolen permits:

                    • Provide a copy of a police report. We take permit misuse very seriously and after receiving a police report, we’ll cancel your old permit immediately.

                    For damaged/unusable permits:

                    Return the damaged permit to us via post or by visiting Melbourne Town Hall. We’ll wait to receive this before issuing your replacement permit.

                    If you’ve recently purchased a new car or changed your vehicle registration:

                    • Return the old permit to us via post or by visiting Melbourne Town Hall and provide a copy of your new vehicle’s registration certificate. We’ll wait to receive your old permit before issuing your replacement permit.
                    • If you’re not the registered owner of the new vehicle, you’ll also need to provide a statutory declaration (PDF 17 KB) from the vehicle owner indicating that the vehicle is for your personal use.
                    • If the vehicle is owned by a company, you must supply a letter from your employer on company letter head indicating that the vehicle is for your exclusive use.
                    • The permit being replaced will be cancelled.

                    If you provide the above information for stolen, damaged or change of registration permits, the replacement permit will be free of charge and have the same expiry date as the permit it replaces. If you can’t provide the above information, a new permit may be issued (with a new expiry date) at the cost of an annual permit ($47).

                    If you prefer, you can visit the Melbourne Town Hall and have your new permit issued on the spot.

                    Residential parking permits – FAQs

                    How do visitor vouchers work?

                    • Vouchers can be used where parking signs specifically indicate permits are excepted. The area indicated on the voucher (in this case, Area 20) must match the area noted on the sign.
                    • Vouchers must be filled in with a permanent marker and are not valid if completed in pencil. Each voucher is single-use only and is not valid if re-used or altered.
                    • 3-hour vouchers allow an additional 3 hours on top of the time shown on the sign. For example, if a vehicle displaying a 3-hour voucher is parked in a 2P (two hour parking) area, the voucher extends the legal parking time to 5 hours.
                    • 24-hour vouchers are valid for 24 hours from the handwritten time and date on the voucher.
                    • The correct display of a valid voucher exempts the driver from paying parking fees.

                    I own a property within the permit area, but I don’t live in it. Can I get a permit?

                    No. Property owners who do not reside at the property are not eligible for resident parking permits.

                    I require a nanny or in-home carer. Can they get a parking permit?

                    Yes. However you must meet strict eligibility criteria before a permit may be issued for use by a nanny or carer. A nanny may need to supply a payslip or letter from their employer showing proof of employment as a nanny at the nominated property; a carer may need to supply a letter from your treating medical practitioner and a tax invoice from the carer’s employer. Please contact the Permits team on 9658 9658 for further information.

                    I use company vehicles that change frequently. Is there another permit option available?

                    Yes. If you use a company vehicle that changes frequently you may be eligible for a Fleet permit. You must meet strict eligibility criteria before this permit can be issued. Please contact the Permits team on 9658 9658 for further information.

                    I recently bought my vehicle and don’t have the registration certificate. What other proof of ownership can I supply?

                    If you can’t supply a copy of the vehicle’s current registration certificate, we will also accept a copy of the vehicle's Bill of Sale (if issued within the last 3 months) or a copy of the vehicle's Transfer of Registration. Documents need to show your name and the vehicle registration number for which the permit will be issued.

                    Do I need to send in the required documents or can these be sighted instead?

                    Documents must be sent to us. If you have concerns about providing copies of the required documentation, you can apply for the permit in person at Melbourne Town Hall Administration building, 120 Swanston Street, Melbourne, where your documents can be sighted by staff.

                    How can I pay online?

                    Read our online payments advice for information on what is needed to pay for your permit online.

                    Permit area 20

                    Use the zoom controls to see​ if your property is within the permit area. 

                    Note: while your property may be in a permit area, you can only use a permit where the parking sign displays an exception for residents.

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                    Parking permit area 20 - Parkville Gardens
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