To book an accessible taxi or a hire car, go to: Travelling with a disabilityOpens in new tab.
The site will help you to travel with assistance animals. It includes your rights as a passenger and driver obligations.
The Multi-Purpose Taxi ProgramOpens in new tab offers cheaper trips for people with disability.
Assistance animals
It is illegal for drivers to refuse to transport people with their assistance animals. This is under the Disability Discrimination Act 1992.
Booking a wheelchair-accessible vehicle
To organise a wheelchair accessible vehicle, ask for one when you book. Taxi services operating in Melbourne include:
- Silver Top Taxis: phone 131 108
- 13 cabs: phone 13 2227Opens in new tab
Ridesharing services
Book UberOpens in new tab and ShebahOpens in new tab (an all-women rideshare service) using mobile phone apps.
Please check with these services whether they are accessible.
