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Reporting concerns

Guide to help businesses manage late-night activity in the city and report on-street amenity concerns.

Health inspector auditing bottle shop

Report a crime or antisocial behaviour

For emergency response requiring police attendance, including noise complaints from venues or private residences, please dial 000Opens in new tab.

To report a crime confidentially call Crime Stoppers on 1800 333 000 or download the Stop Crime iPhone appOpens in new tab.

Report concerns online

Report a concern from the list below or view a full list of our services.

Report concerns by phone

Report your concerns

Call 9658 9568.

Our Customer Service representatives are available 7.30am to 6pm, Monday to Friday

After hours

Out of hours calls will be answered by our security control centre who can arrange for after-hours service for the following requests:

  • overflowing bins
  • biological hazard collection (including syringes, vomit and urine)
  • street cleaning
  • noise complaints (from building sites).

Guide for businesses on how to report on-street concerns

our acknowledgement

  • Torres Strait Islander Flag
  • Aboriginal People Flag

The City of Melbourne respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi-wurrung and Bunurong / Boon Wurrung peoples of the Kulin and pays respect to their Elders past and present. 

 

We acknowledge and honour the unbroken spiritual, cultural and political connection they have maintained to this unique place for more than 2000 generations.

We accept the invitation in the Uluru Statement from the Heart and are committed to walking together to build a better future.