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                    Reporting concerns

                    Construction equipment on a road
                    To assist in managing late night activity in the central city, this information is a guide for businesses on how to report on-street amenity concerns. 

                    PLEASE NOTE: For emergency response requiring police attendance, including noise complaints from venues or private residences, please dial 000.

                    1. Report a crime or antisocial behaviour:

                    • Dial 000 for an emergency response requiring Police, Fire, or Ambulance attendance.
                    • To report a crime confidentially – call Crime Stoppers on 1800 333 000 or download Stop Crime iPhone app.

                    2. Report other concerns, day or night via our online service:

                    List of online services

                    Quick links to report specific amenity concerns

                    3. You can also call us on 9658 9658: 

                    During business hours

                    Our Customer Service representatives are available 7.30am to 6pm, Monday to Friday

                    After hours

                    Out of hours calls will be answered by our security control centre who can arrange for after-hours service for the following requests:

                    • overflowing bins
                    • biological hazard collection (including syringes, vomit and urine)
                    • street cleaning 
                    • noise complaints (from building sites).

                    Document download

                    Guide for businesses – How to report on-street concerns
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