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                    Homelessness support services

                    If you are sleeping rough, experiencing homelessness or at risk of becoming homeless, there are a range of support services that you can access.

                    ​ Emergency relief and health services

                    • Salvation Army, 69 Bourke Street, Melbourne, Ph: 03 9653 3299
                    • Living Room, 7-9 Hosier Lane, Melbourne, Ph: 03 9945 2100 or free call 1800 440 188
                    • cohealth, 53 Victoria Street, Melbourne, Ph: 03 9448 5536

                    Housing assistance

                    • Frontyard Youth Services, 19 King Street, Melbourne, Ph: 03 9977 0077

                    • Launch Housing, 68 Oxford Street, Collingwood (9am to 5pm), Ph: 03 9288 9611

                    • Launch Housing, 1/11 Chesterville Road, Cheltenham, Ph: 03 9556 5777
                    • Safe Steps (24/7), Ph: 1800 015 188
                    • St Kilda Crisis Centre: (9am to 11pm), Ph: 03 9536 777
                    • Unison Homelessness Assistance Service, Ph: 03 9689 2777 (Monday to Friday, 9am to 5pm), or free call 1800 825 955 (outside business hours)
                    Find out more about all services and support we’re offering during COVID-19.

                    More support services

                    The Helping Out guide provides a comprehensive list of free and low-cost services available from organisations in the central city and surrounding suburbs.

                    Support agencies

                    Are you concerned about someone?

                    Do you have concerns about the welfare of someone who is experiencing homelessness?

                    If a person is an immediate risk to themselves or others, or appears to be under 18, contact the police on 000.

                    Let us know of any welfare concerns, or if you see any accumulated items in public spaces, using our fast and easy online reporting system. Our Daily Support Team promptly follows up all reports and is trained to offer assistance and services for people in need.

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