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Translation services

Multilingual Information lines

Melbourne is a multicultural city with people from more than 130 countries calling the city home.

The Multilingual Information lines are a telephone service to meet the needs of residents from culturally and linguistically diverse backgrounds.
It consists of 11 telephone numbers, 10 of which provide information in a specific language. The 11th number is for all other languages.

Languages include:

The number for all other languages is 03 9280 0726.

Callers have the option of being transferred directly to a translator or listening to recorded information about:

  • rates and valuations
  • aged and disability services
  • waste
  • parking and fines
  • family and children's services.

When are the Multilingual Information lines available?

Between 9am and 5pm Monday to Friday. Callers outside of these hours can leave a message that will be returned the morning of the next working day.

Your feedback is important, so please tell us what you think of our translation services by completing a Customer Service feedback form with the subject as ‘Translation services’.

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