Multilingual Information lines
Melbourne is a multicultural city with people from more than 130 countries calling the city home.
The Multilingual Information lines are a telephone service to meet the needs of residents from culturally and linguistically diverse backgrounds.
It consists of 11 telephone numbers, 10 of which provide information in a specific language. The 11th number is for all other languages.
The number for all other languages is 03 9280 0726.
Callers have the option of being transferred directly to a translator or listening to recorded information about:
- rates and valuations
- aged and disability services
- parking and fines
- family and children's services.
When are the Multilingual Information lines available?
Between 9am and 5pm Monday to Friday. Callers outside of these hours can leave a message that will be returned the morning of the next working day.
Your feedback is important, so please tell us what you think of our translation services by completing a Customer Service feedback form with the subject as ‘Translation services’.