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                    View your fine

                    Parking officer helping woman with parking ticket and meter
                    View the details of your parking fine, including any photos. This can help you to better understand the fine and decide what action to take.

                    ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​You will need your fine issue number and the vehicle registration to view your fine.

                    Lost your fine or need a list of your fines? Call us on 9658 9658 with the vehicle registration.

                    Fines take 24 hours before they are available to search.

                    You can only view fines issued in the last 12 months. Contact us about an older fine.

                    On this page:

                    Scheduled maintenance

                    The view your fine search is temporarily unavailable due to system maintenance. It should be back online soon.

                    We apologise for any inconvenience, and thank you for your patience.


                    ​Search for your fine​​

                       
                    Issue number
                    Registration

                    Where to find your fine issue number

                    On a fine handed to you or placed on your vehicle

                    ​Look for the 9-digit number next to ‘Issue No:’ at the top of your fine.

                    Sample infringement notice. The Issue No. and Registration details, near the top of the ticket, are highlighted in red.

                    On a fine you received by post

                    Look for the 9-digit number under ‘Infringement Notice Reference Number’ to the right of the postal address.

                    A sample infringement notice received by mail. The notice number and registration number are shown highlighted in red.

                    Frequently asked questions

                    If you don't find the answer to your question below, call us on 03 9658 9658. ​ ​

                    Why does my search show 'no results found'?

                    Possible reasons: 

                    • If the fine was issued in the last 24 hours, it may not be available on our system yet. Please wait for one to two days and try again.
                    • Check that you have typed the issue number and vehicle registration exactly as shown on your fine.
                    • Some fines need to be reissued. If your fine has been reissued, you will need to search for the original issue number and vehicle registration, as shown on the original fine.
                    • If your fine is more than 12 months old, it will not be available to view online. Contact us​ about an older fine.

                    Why are there no photos with my fine?

                    ​Parking officers don’t always take photos. 

                    If you can see the fine details (such as time, date, location) but no photos, the officer probably did not take photos at the time.

                    The law does not require officers to take photos. A fine is still valid if there are no photos or if the photos are of poor quality (for example, if the photos are blurry or taken at night). 

                    Officers make thorough checks before they issue a fine. These include checking for a correctly displayed parking ticket or permit, checking the parking signs, and checking payment details (at a relevant parking meter, ticket machine or pay-by-phone system). These checks are made separately to any photos being taken. 

                    Photos are often taken to record the parking offence and help with any review or prosecution of a fine.

                    What if it is not my vehicle in the photo?

                    ​If you believe we have fined the wrong person, request a review of the fine and we will investigate it for you.​

                    What if the colour, make or model of my car is wrong?

                    ​The fine is still valid if these details have any errors (such as ‘maroon’ instead of ‘red’).

                    The law does not require parking officers to record these details.

                    Why is the 'issue time' different from the 'offence time'?

                    The offence time is when the parking offence was deemed to have occurred.

                    This is when the officer has checked the vehicle and observed the parking offence.

                    The issue time is when the officer finished inputting all the relevant information into their hand-held device and issued the fine. 

                    If there is a parking sensor in the road, the offence time may be recorded by the sensor long before the officer attends to check the vehicle and issue the fine.

                    What if someone else was driving my vehicle?

                    Parking fines are issued to the registered owner of the vehicle.

                    If someone else was driving your vehicle when the fine was issued, you can nominate the driver​ who should be liable for the fine.

                    How do I get my fine reviewed?

                    ​If you believe there are grounds to contest your fine, you can request a review of the fine​.​

                    Are photos of my car allowed to be published online?

                    ​Viewing of the photos is restricted. You must have the correct issue number and vehicle registration correct to view a fine. 

                    The photos show things like your vehicle registration and the nearby parking sign. These things are visible to anyone who passes your car in the street.

                    Other enforcement agencies around Australia also make their infringement-related` photographs available online. 

                    How do you keep the photos secure?

                    ​Our privacy statement​ explains why we take photos and how we keep them secure. 

                    Privacy statement

                    Why we take photos and how we keep them secure

                    As an enforcement agency, the City of Melbourne may collect photographs of vehicles that have received a parking fine for breaching the Victorian Road Rules. This is done to document the offence and help with the later review or prosecution of a fine. While our officers take all reasonable steps to ensure that faces are not captured in photographs, this is not always possible in a busy city.

                    All information and photographs recorded on enforcement officers’ hand-held devices are transferred to a secure environment at the end of their shift, wiping all information off the device. These photographs, collected by Council for the purposes of law enforcement, are typically only accessible to staff who play a role in answering customer or council queries, conducting internal reviews, prosecuting matters at court, administering the infringement lifecycle or auditing officers’ collection of evidence. We have decided to extend this access to vehicle owners (or their authorised representative) to help them decide what action to take to resolve their fine. The photographs will not be made available outside of these processes unless required or authorised by law.​

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