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                    Event volunteers

                    A volunteer at Melbourne Fashion Week.
                    Volunteers play a vital role in City of Melbourne’s Premier Events.

                    Our volunteers' energy and enthusiasm for events adds to Melbourne’s reputation as an events city. They are often the first faces event patrons meet on-site and are tasked with providing a friendly welcome to our community.

                    ​​​​​​​​​​​​​The City of Melbourne’s Premier Event branch conducts multiple volunteer recruitments per year to service the event season.

                    Volunteers join the wider team to deliver:

                    • Moomba Festival
                    • Firelight Festival
                    • Now or Never
                    • Melbourne Fashion Week.

                    In each event volunteers carry out a range of roles including:

                    • front of house customer service
                    • behind the scenes support
                    • activations and artist support.

                    If you’d like to find out more about the next recruitment intake, please visit our opportunities page.​

                    Frequently asked questions

                    What is the selection process?

                    Places are limited and prospective volunteers must participate in a selection process based around the following criteria. Volunteers must be:

                    • passionate about events and Melbourne
                    • customer service focused
                    • contactable regularly by email – this is the way we will communicate with you
                    • available during the advertised event period
                    • team players who love engaging with people
                    • flexible and willing to assist with additional shifts when needed
                    • able to show initiative and work quickly and effectively
                    • keen to participate in ongoing learning and training
                    • able to demonstrate a commitment to our values​.

                    What is the recruitment process?

                    If you would like to receive an email advising you of the next recruitment intake, please email events.volunteers@melbourne.vic.gov.au 

                    All available opportunities are advertised on our Volunteering opportunities​ page, which is regularly updated.

                    Is training provided?

                    ​Yes, training is provided to all volunteers from induction to ongoing on-the-job instruction. Volunteers must complete all components of training successfully before they become an official City of Melbourne events volunteer.​

                    What is the time commitment required?

                    Each event has a different time commitment as the length of the event varies. 

                    ​Volunteer shifts are typically four hours in length. Most events require volunteers to commit to two shifts per event, however, as our events have a limited run, we encourage volunteers to attend as many shifts as they can.

                    Periodically, volunteers are asked to assist with additional shifts when there is a shortfall in the volunteer roster.

                    Is a uniform supplied?

                    Volunteers are supplied with some uniform items, including a shirt and lanyard. Seasonal uniforms such as wide-brimmed hats or beanies are also supplied for selected events.

                    Volunteers wear their own trousers or skirts and footwear.

                    Contact us

                    Email
                    events.volunteers@melbourne.vic.gov.au

                    More information

                    ​For other volunteering opportunities, see the national volunteer recruitment website Go Volunteer​.

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