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                    Food safety programs

                    A food safety program is a written document that shows how a business is managing the safety of the food prepared, served, manufactured or sold.

                    All Victorian food businesses (Class 1 and 2) are required to have a food safety program before food business registration can be granted. You will need to submit your food safety program to the City of Melbourne.

                    Some industry associations or large food chains may have developed their own specific food safety programs. If you belong to an industry association or you are a franchisee, ask your association or franchisor whether they have an approved food safety template.

                    Independent food safety program

                    In some cases, the nature of the food processes involved will require that businesses develop their own, customised food safety program (for example, food factories).

                    Although the components in the document will be the same as the generic food safety program, the level of detail in customised programs will be much greater. If your business includes unique steps, you may need to have an individual food safety program prepared for you.

                    If you choose to use an independent food safety program you must undergo a third party audit, at a cost to your business. For more information on third party audits please visit the Department of Health – Food Safety website.

                    Implementing your food safety program

                    It is your responsibility to ensure that you are delivering safe food to your customers. It is important that your food safety processes are implemented in your day-to-day work. All staff must be aware of their roles and responsibilities in terms of food hygiene and completing record sheets.

                    Whether you have an independent or standard food safety program, you will still be subject to an inspection by City of Melbourne.

                    Food safety supervisors

                    You need to nominate a food safety supervisor when you submit your food safety program. This person will be responsible for the implementation of the food safety program.

                    You must include:

                    • a copy of their food safety supervisor's qualifications
                    • a signed statement by the proprietor stating that the nominated food safety supervisor has the ability and the authority to supervise food handlers.

                    You must notify us in writing within 14 days of any changes to the food safety program or supervisor.

                    More information

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