We issue these permits for licensed healthcare providers and their staff to carry out home visits. Permits provide the driver with the same allowances of a residential parking permit, where signs allow this.
Health care support worker parking permits are available to registered organisations that conduct approved home visit consultations or community visits (such as providing healthcare services) within the City of Melbourne.
A limit of five permits per organisation applies.
Permits are valid only where parking signs indicate that an exception is provided for residential parking permits (in any resident area). They’re not valid in areas reserved for people with disabilities or in restricted locations such as:
- Clearways
- Loading Zones
- No Stopping areas
- Taxi Zones
- Bus Zones
- areas where signs indicate ‘Authorised vehicles excepted’.
Each permit costs $250 and you can pay the fee by:
- credit card
- cheque or money order: make payable to 'City of Melbourne', marked 'Not Negotiable'
- EFTPOS (at Melbourne Town Hall only).
If you lose or damage you permit, or if it’s stolen or you’ve changed your vehicle registration, the permit holder may request a replacement permit in writing to us at healthparking@melbourne.vic.gov.au. They’ll need to outline the reason for the replacement and submit the required documents as follows:
- For lost permits:
We will replace your lost permit for a fee of $250 (equivalent to the annual permit fee) without any supporting documents required. The new permit will be valid for 12 months. - For stolen permits:
Provide a copy of a police report. We take permit misuse very seriously and after receiving a police report, we’ll cancel your old permit immediately. - For damaged/unusable permits:
Return the damaged permit to us via post or by visiting Melbourne Town Hall. We’ll wait to receive this before issuing your replacement permit. - If you’ve recently purchased a new car or changed your vehicle registration:
Return the old permit to us via post or by visiting Melbourne Town Hall. Once we receive it, we’ll cancel it and issue your replacement permit.
If you provide the above information for stolen, damaged permits or a change of registration, the replacement permit will be free of charge and have the same expiry date as the permit it replaces. If you can’t provide the above information, a new permit may be issued (with a new expiry date) at the cost of an annual permit ($250).