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                    Illegally parked or abandoned vehicles

                    A car illegally parked
                    If you notice an issue caused by illegal parking or by an abandoned vehicle or bicycle, you can report it.

                    ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​On this page:

                    ​Illegally parked vehicles

                    Our parking officers patrol between 7am and 9pm.

                    When you report a parking issue: 

                    • If possible, we’ll redirect a patrolling officer to attend and investigate.
                    • We’ll need to prove a parking offence is occurring. This can take time and may require more than one visit.
                    • We may not always issue fines. For example, if a vehicle has a permit, if signs are no longer in effect or if the driver follows an officer’s direction to move.
                    • We’ll update you on the outcome of your report by email or SMS.

                    All community reports provide data that we use to update our patrol routes and schedules.

                    To speak with someone about a parking issue or to make an anonymous report, call us on 9658 9658.

                    If there is any danger to the public or public space, please call us immediately on 03 9658 9658.
                    Track the progress of an existing parking issue report.
                    Enter report reference number:

                    Abandoned vehicles 

                    If a vehicle on the street has not moved for two months, it may be considered abandoned.

                    We may impound an abandoned vehicle, even if it is registered.

                    Each year around 170 vehicles are considered abandoned in the City of Melbourne.

                    When you report a suspected abandoned vehicle, we investigate by:

                    • attempting to contact the last known owner to move the vehicle
                    • checking if the vehicle is registered and that it’s not stolen
                    • monitoring the vehicle while we wait to hear from the owner.

                    We can then remove and impound the vehicle if the owner takes no action.

                    This can take anywhere from 7 to 60 business days, depending on the registration status.

                    Resident vehicles

                    We understand that resident vehicles may be parked for longer periods of time than other vehicles (for example, if residents are using sustainable transport options as their primary form of transport and not often using their vehicle, or if they go on holidays) and we take this into account when undertaking our investigations. If a vehicle is currently registered and we confirm the owner is living in the area, we do not typically consider these vehicles to be abandoned.

                    Abandoned vehicles

                    Each year around 170 vehicles are considered abandoned in the City of Melbourne.

                    If a vehicle on the street has not moved for two months, it may be considered abandoned.

                    We may impound an abandoned vehicle, even if it is registered.

                    We investigate each report by:

                    • attempting to contact the last known owner to move the vehicle
                    • checking if the vehicle is registered and that it’s not stolen
                    • monitoring the vehicle while we wait to hear from the owner
                    • removing the vehicle if the owner takes no action.

                    This can take anywhere from 7 to 60 business days, depending on the registration status.

                    Reside​nt vehicles

                    We understand that resident vehicles may be parked for longer periods of time than other vehicles (for example, if residents are using sustainable transport options as their primary form of transport and not often using their vehicle, or if they go on holidays) and we take this into account when undertaking our investigations. 

                    If a vehicle is currently registered and we confirm the owner is living in the area, we do not typically consider these vehicles to be abandoned.

                    Abandoned bicycles

                    Each year around 150 bicycles are considered abandoned in the City of Melbourne.

                    If a bicycle has not moved for seven days in a public space, it may be considered abandoned and removed. 

                    We investigate each report by:

                    • placing a notice on the bicycle that asks the owner to remove it within seven days
                    • removing the bicycle after this time, if it hasn’t already been moved
                    • storing the bicycle for at least 14 days to provide the owner an opportunity to collect it.
                    Please provide as much information as possible to help us locate and investigate the vehicle in question.
                    Track the progress of an existing suspected abandoned vehicle report.
                    Enter report reference number:

                    Abandoned bicycles​

                    If a bicycle has not moved for seven days in a public space, it may be considered abandoned and removed. 

                    Each year around 150 bicycles are considered abandoned in the City of Melbourne.

                    When you report a suspected abandoned bicycle, we investigate by:

                    • placing a notice on the bicycle that asks the owner to remove it within seven days
                    • removing the bicycle after this time, if it hasn’t already been moved
                    • storing the bicycle for at least 14 days to provide the owner an opportunity to collect it.
                    Please provide as much information as possible to help us locate and investigate the bicycle in question.
                    Track the progress of an existing suspected abandoned bicycle report.
                    Enter report reference number:

                    ​Abandoned or badly-parked e-scooters

                    Lime and Neuron currently provide shared electric scooters for hire in Melbourne.

                    You can find out more about our e-scooter trials.​

                    Scooter providers are responsible for all aspects of their operations.

                    If you notice an issue with an e-scooter, you can report it directly to the provider.​​

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