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Student Welcome Desk

2015 Volunteer Program 
2015 Student Welcome Desk 
Student Welcome Pack   
Our partners 

2015 Volunteer Program - Applications open

Welcome desk volunteers are trained volunteers greeting international students and distributing welcome packs at Melbourne Airport as part of a friendly service to begin newly arriving students’ education journey in Melbourne.

The Volunteer Program is a worthwhile experience for participants – providing valuable opportunities in community engagement, work experience and skills in customer service.

We are recruiting 50 enthusiastic and committed local and international students to volunteer between Saturday 24 January and Friday 27 February 2015.

Visit to submit your application between 28 November and 12 December 2014.

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2015 Student Welcome Desk

The City of Melbourne’s Student Welcome Desk at Melbourne Airport is a one-stop shop of information for students arriving in Melbourne, Victoria.

Desk location: International Arrivals Hall, Terminal 2, Melbourne Airport

When: Saturday 24 January to Friday 27 February 2015

Open:  Monday to Saturday: 7am to 3pm and 6pm to 11pm
             Sunday: 8am to 3pm and 6pm to 11pm

City of Melbourne friendly staff and volunteers will:

  • provide students with information on temporary accommodation options
  • help students find transport options from the airport to Melbourne’s central city and to their education institutions
  • answer any questions students may have upon arrival. Some staff will be able to speak languages other than English.

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Student Welcome Pack

Students visiting the desk will receive a free welcome pack providing key information to get started in Melbourne, including:

International Students' Guide to Melbourne

 The City of Melbourne – Insider Guide for International Students is available in the 2014 welcome packs.

Check out the guide online at Insider Guides for heaps of information about discovering Melbourne and settling in quickly.

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Our partners

The Student Welcome Desk program is run by the City of Melbourne with support from the following sponsoring organisations:   

Major partners

Primary partners

Secondary partners

Program partners

2014 Report to stakeholders

Student Welcome Desk Stakeholder Report 2014 (PDF 833kb)

Student Welcome Desk Stakeholder Report 2014 (Word 209kb)


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People from the Student Welcome Desk