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                    Floods and storms

                    Extreme weather events can happen anywhere and at any time of the year, posing safety risks to people, animals, households and businesses. Storms can bring torrential rain, strong winds, hail and lightning that cause flash flooding, un-roofed buildings, and damaged trees and powerlines.

                    ​​​​​​​​​​You can prepare by:

                    • developing a home or business emergency plan
                    • assembling an emergency kit
                    • cleaning your gutters, downpipes and drains
                    • trimming over-hanging branches
                    • making sure your roof is in good repair
                    • clearing or securing items around your premises so they don’t become missiles in high winds.

                    In an emergency

                    In a flood or storm emergency, call Victoria State Emergency Service on 132 500 for 24-hour assistance. It's the same cost as a local call (outside Victoria and mobiles may be higher).

                    Local flood guides

                    Local flood guides for Melbourne CBD, Southbank, Kensington and North Melbourne are available to download from the Victoria State Emergency Service.

                    More information

                    For information about what to do before, during and after a flood event, visit:

                    You can also visit our Emergency management page for links to emergency services and other relevant websites.

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