Internal review
If you believe there is a good reason for you not to pay a parking, local law or litter infringement notice, you may apply for an internal review.
In accordance with the Infringements Act 2006, an infringement notice can only be reviewed once.
To contest an infringement, you can:
A maximum of two attachments can be uploaded using the online form.
Please note that the Lord Mayor and Councillors are unable to have any involvement in Council’s administrative functions, and are therefore unable to respond to parking infringement notices. Please direct all requests for internal review to the below address.
If you write to us, your letter MUST provide the following information:
- your name and postal address
- the infringement notice number
- the offence as stated on the infringement notice
- your car registration number (where applicable)
- an explanation of why you believe the infringement notice should be reviewed
- any supporting evidence.
Please send all correspondence to:
City of Melbourne
Parking and Traffic Branch
GPO Box 780
Melbourne VIC 3001
If you wish to contest a parking infringement notice but you are not the registered owner of the vehicle, you must first supply one of the following documents:
- a Known User Statement completed by the owner or
- a letter from the owner authorising you to act on their behalf.
Internal review process
The internal review process can take up to 90 days and you will receive a written response by mail to your postal address advising you of the outcome.
Please note that at times we may require additional information from you to support your application for internal review. You should provide this information by the specified date. If it is not received, a decision will be made based on the information at hand.
Should the infringement be upheld, you will be advised of a new payment date.
If you decide to pay the infringement notice by the due date you don’t need to take any other action. However, if payment is not received by the due date, steps will be taken to ensure payment and you may incur additional costs.
Having the case heard by a court
You can choose to have your matter dealt with in the Magistrates' Court by notifying the City of Melbourne in writing to the above address.
Please note that additional costs may apply.
If you do not pay a parking, local law or litter infringement notice or take any other action (for example, contesting the infringement, requesting a payment extension or electing to go to court) by the due date on the notice, steps will be taken to ensure payment and you may incur additional costs.