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What's on City of Melbourne

Street repairs

The City of Melbourne works hard to keep the city in good repair, including:

  • Street cleaning
  • Respondining to hazardous spills in public places
  • Repairing potholes, cracks or uneven surfaces on roads and footpaths
  • Responding to flooding of roads as a result of heavy rain, by making sure public drains are free from litter and blockages
  • Maintaining litter and recycling bins
  • Keeping street furniture, such as park benches, in good repair
  • Maintaining parking infrastructure, such as meters, line markings, signage and bike parking loops

Help us keep the city running smoothly!

If you are out and about in the city and you see a problem with anything mentioned above, please call Contact us online or call the City of Melbourne on (03) 9658 9658 so we can fix things up.

Emergency street repairs

The City of Melbourne is not responsible for emergency street repairs.  To make sure that emergencies are responded to as quickly and effectively as possible, please report the following issues to the numbers below.

Burst water mains and broken fire hyrdrants

Contact the appropriate service authority directly:

  • North of the Yarra: City West Water, phone 13 26 42
  • South of the Yarra: South East Water, phone 13 28 12

Chemical spills

Chemical spills are dangerous to public safety and an environmental hazard, and should be reported to:

  • Emergency services '000'
  • City of Melbourne's Security Control Room (24 hours a day, 7 days per week) on (03) 9658 9774 or (03) 9658 9477

Hazardous spills

Spills that are potentially life threatening or hazardous are managed as part of the City of Melbourne's emergency management plan. To report a major spill:

  • phone 000 
  • contact Council's Security Control Room (24 hours a day, 7 days per week) on (03) 9658 9774 or (03) 9658 9477

Parks

If you need to report an emergency in the Alexandra Gardens, Birrarung Marr, Fawkner Park, The Tan running track or in Victoria Harbour, Waterfront City and Yarra’s Edge in Docklands, look for the nearest emergency marker, call '000' and quote the reference code. 

Find out more about Emergency markers.