Pay, report, request

Collection days, what goes in your bins, and how to report issues.

Residents can book one free hard waste collection each year.

FOGO collection service for houses and apartments.

Drop-off locations, collections and other recycling and disposal options.

Report graffiti for removal.

Street maintenance requests and report issues with cleaning, bins and dumped waste in public spaces.

View details and photos relating to your parking fine.

Options for paying a fine and how to apply for a payment arrangement or extension.

How to request an internal review of a fine and options for dealing with the matter.

Apply, renew and pay for all types of parking permits.

Report issues with illegal parking and abandoned vehicles or bicycles.

Information on how to pay rates, change your address, financial hardship support and pensioner concessions.

Information on microchipping and registering your cat or dog.

Register your child for child care.

Immunisation options for those who live, work or study in Melbourne.

Services and support including home care, support for carers, legal and advocacy resources.

Residents and businesses can request help in paying City of Melbourne permits, licences and fees.

Service coordination, resources and support for people experiencing homelessness.

Services include our Multicultural Hub, interpreting services and programs for international students.

How to submit, amend or object to an application, and appeal/review process details.

Request written planning advice, building permit information and other documentation.

Get notified and find information on the status of planning permit applications and decisions.

Apply for a permit for any construction activities in public space.

Apply for a permit to place a skip, bin or container on the road.

You must get our consent to dig or install a service in the road reserve.

Our dedicated team provides support and advice on how to start or grow your business.

Search physical and digital library collections online.

See library membership options and join online.

Explore sports facilities, programs and membership options in our five recreation centres.

Explore parks, playgrounds and local reserves.

Search or browse local sporting clubs, venues and activities.

Workshops, exhibitions, events and performances for children aged up to 13 years.

Issues and requests about bins and collection services.

Report faulty lights to the relevant electricity distributor.

Report barking dogs, lost/stray pets, welfare and other concerns.

Report fallen branches, root damage and other tree maintenance issues.

Report on-street amenity concerns for businesses managing late-night activity in the city.

Report compliance and safety issues.

Details of payment dates, payment methods and requests for payment extensions or refunds.

Options for paying a parking fine and how to apply for a payment arrangement or extension.

Details of registration and renewal fees for dogs and cats and how to pay.

Pay fines for pet-related infringements such as failing to register a pet or having a dog off-leash.

For fines issued under local laws, and litter, tobacco, food or roadworks fines.