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Report an issue

Do you need to let us know about a problem? Use the links below to report issues to the right team, find out what is required and how different types of issues may be resolved.

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If there is any danger to the public or public space, please call us on 03 9658 9658.

Call us

Track an existing report

If you have already made a request or reported an issue, you can check how it is progressing by entering the reference number below.

Track report
Enter report reference number field is required.

Streets, parks and public space

Graffiti

Report graffiti for removal.

Litter, bins and waste

Report dumped waste, public bin issues and litter for removal.

Park cleaning and maintenance

Report issues with park facilities and cleaning.

Tree maintenance

Report fallen branches, root damage and other tree maintenance issues.

Syringe disposal

Report discarded syringes and issues with syringe bins.

Public behaviour issues

Report disruptive behaviour that obstructs use of a public space.

More issues

Planning, building and construction

Report compliance and safety issues.

Noise complaints

How to resolve and report noise issues.

Pets and animals

Report barking dogs, lost/stray pets, welfare and other concerns.

Public health

Report issues with food safety, food poisoning, hygiene and condition of premises. 

Pests and offensive odours

Find out how to manage pests and odors.

Street trading

Report issues with street traders operating in an unlawful way.

Something else to report?

Use our general reporting form
City of Melbourne suburb and boundary map

Are you contacting the right council?

We can only respond to enquiries and issues relating to the City of Melbourne municipal area. This includes the central city and Melbourne’s innermost suburbs – check our boundary map.

If your area does not fall within City of Melbourne, please contact the responsible councilOpens in new tab.

Multiple people walk down the street in Chinatown, Melbourne, at night time.

Reporting concerns

For businesses

A guide to help businesses manage late-night activity in the city and report on-street amenity concerns.

our acknowledgement

  • Torres Strait Islander Flag
  • Aboriginal People Flag

The City of Melbourne respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi-wurrung and Bunurong / Boon Wurrung peoples of the Kulin and pays respect to their Elders past and present. 

 

We acknowledge and honour the unbroken spiritual, cultural and political connection they have maintained to this unique place for more than 2000 generations.

We accept the invitation in the Uluru Statement from the Heart and are committed to walking together to build a better future.