To meet this commitment, we are working towards meeting the accepted worldwide standard, Level AA of the Web Content Accessibility Guidelines 2.2Opens in new tab.
Known issues
Downloadable documents
Documents on this website are presented as Portable Document Format (PDF) and/or accessible Microsoft Word (DOC). PDFs can be viewed in most browsers, or by using the free Adobe Acrobat Reader.Opens in new tab A free Microsoft Word ViewerOpens in new tab is also available.
For technical and legal reasons, some documents cannot be provided in alternative formats. In such cases, contact details are provided for the supply of alternative formats.
Video and audio
Video and audio are used on this website. Where possible, transcripts are available for this content, to enable access for hearing-impaired visitors (as well as visitors without speakers or headphones).
Databases and online services
Some databases and online services accessed via this site do not meet current accessibility standards. We are working to address this. If you have difficulty accessing an online service or database, please contact us for assistance.
Text size
If you would like to increase the text size on this website, please use the zoom function on your browser.
Request an alternative format
If you need help accessing our website or require information in an alternative format, please contact our customer service team by phone on 03 9658 9658 or via our contact formOpens in new tab.
Access and inclusion policies
More information about our commitment to access and inclusion can be found in our Council Plan, Disability Access and Inclusion Plan and Inclusive Melbourne Strategy.
This website accessibility statement is current as of 2018.
