Skip to main content

                    Council refuses permits for supersized advertising

                    Media release, Monday 25 March 2019
                    The City of Melbourne has refused 81 applications by JCDecaux for planning permits to display commercial advertising on public phone booths across central Melbourne.

                    Chair of the City of Melbourne's Planning portfolio Councillor Nicholas Reece said the signage is not low impact, would negatively impact heritage places, conflicts with Council's urban design objectives, and would result in streetscape and amenity issues.

                    "As custodians of the city, we have a responsibility to maintain the quality of the streets and public realm. We don't want people to be bombarded with oversized and intrusive commercial advertising on public infrastructure," Cr Reece said.  

                    "First and foremost cities are for people, and the interests of the people who use our streets must come first. We have heard loud and clear the complaints from the community that these new structures are distracting, impeding pedestrian traffic and negatively impacting a number of local retailers and businesses."

                    Other Australian capital cities, and a number of councils in greater Melbourne have also raised concerns the new super-sized phone booths are significantly disrupting footpath traffic and negatively impacting the public realm.

                    Under the Telecommunications (Low-impact Facilities) Determination 2018, planning approval is not required to install telecommunications infrastructure provided it meets the criteria for 'low-impact facility'.

                    At 2.7 metres high and 1.2 metres wide, the new payphone structures are 600mm taller and 400mm wider than the older phone booths. They are also fitted with 75" LCD screens – which are 60 per cent larger than the previous signage displays – and which are programmed to show up to four advertisements per minute.

                    Accordingly, as well as rejecting the applications for advertising by JCDecaux, the City of Melbourne will apply to the Victorian Civil and Administrative Tribunal seeking an order that Telstra's new larger phone booths do not meet the low impact criteria and therefore require planning approval.

                    "We're seeking a ruling from VCAT that the supersized payphones should require planning approval," Cr Reece said.

                    "With nearly 90 per cent of Australians owning a mobile phone, it's hard to believe there's a need for this many supersized phone booths in the central city. Indeed, these new structures are more like digital billboards masquerading as phone booths on the footpaths of our city."

                    In October 2018, prior to receiving the 81 planning applications, the City Melbourne conducted community consultation on the impact of the digital advertising payphone structures. 

                    Of the 338 contributions received via Participate Melbourne:

                    • more than 90 per cent of respondents provided negative feedback 
                    • 84 per cent of respondents reported the billboards impacted their movement around the city
                    • 81 per cent of respondents found advertising on digital billboards was distracting.

                    Walking trips within the City of Melbourne increased 14 per cent (by 38,000 trips) during a recent four year period. Cr Reece said "travelling by foot is the most utilised mode of transport in the Hoddle Grid and as custodians of the city we have a responsibility to maintain space for people."

                    Additionally, analysis of the pedestrian network has found that if the walking connectivity within the CBD is reduced by 10 per cent, the value of the economy of the Hoddle Grid will be reduced by up to $2.1 billion per annum[1]. Pedestrian flow is vital to our city economy and, of course, retailers and other businesses.

                    [1] SGS Economics and Planning, 2014, Pedestrian Analysis Technical Report

                      Was this page helpful?

                      If you'd like to give more feedback or ask a question, please contact us.