To book an accessible taxi or a hire car, go to:
Travelling with a disability.
The site will help you to travel with assistance animals. It includes your rights as a passenger and driver obligations.
The
Multi-Purpose Taxi Program offers cheaper trips for people with disability.
Assistance animals
It is illegal for drivers to refuse to transport people with their assistance animals. This is under the
Disability Discrimination Act 1992.
Booking a wheelchair-accessible vehicle
To organise a wheelchair accessible vehicle, ask for one when you book. Taxi services operating in Melbourne include:
-
Silver Top Taxis: phone 131 108
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13 cabs: phone 13 2227
Ridesharing services
Book Uber and
Shebah (an all-women rideshare service) using mobile phone apps.
Please check with these services whether they are accessible.