To maximise your success as you reopen and resume trading, it is important that you operate your business in a COVID-safe way. We have compiled a range of useful links and resources to support you to do this.
It is mandatory that every Victorian business that is open has a COVIDSafe Plan to create a COVID-safe workplace.
Your plan must follow six COVID-safe principles:
It is also important that areas of your food business are cleaned and disinfected frequently.
Victoria’s roadmap for reopening outlines considered and gradual steps to ensure that businesses can reopen safely and efficiently. As Victorian businesses begin to reopen, the priority will be the health and safety of workers and customers. Industry restart guidelines are available to help businesses in different industry sectors prepare to safely operate in accordance with the easing of restrictions.
Do you need signage, posters and other templates to help you run a COVID-safe workplace? Visit the Victorian Government – signs, posters and templates page where you will find a record sheet for patrons to your business, a staff COVID-19 health questionnaire and a range of door signs and posters to help your business stay COVID-safe.
By listing your business on the City of Melbourne What’s On website you will receive free coverage of your business. If you are already listed, remember to update your listing so people can see you are still open and the changes you have made.
Food Act registration renewals for small to medium businesses issued after 1 July 2020 will have a 25 per cent discount automatically applied.
Yes, you will need to complete the General Financial Hardship Policy application form.
Food businesses require a Food Registration Certificate to trade. Unfortunately we can’t issue a Food Registration Certificate unless the invoice has been paid.
During these difficult times we understand that some businesses have closed.
If you have permanently ceased the operations of your food premises please contact health@melbourne.vic.gov.au
If you have closed your business due to the COVID-19 restrictions, the following procedures need to be undertaken to ensure the ongoing food safety of your business.
Remember to:
If a large volume of food needs to be discarded, ensure this is disposed of correctly.
You can also see additional guidance on how to close your business and where to seek support during and after the closure from Business Victoria. This includes debt relief and advice.
The City of Melbourne respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi-wurrung and Bunurong / Boon Wurrung peoples of the Kulin and pays respect to their Elders past and present. We acknowledge and honour the unbroken spiritual, cultural and political connection they have maintained to this unique place for more than 2000 generations.
We accept the invitation in the Uluru Statement from the Heart and are committed to walking together to build a better future.