City of Melbourne Annual Report 2008-09
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City of Melbourne 2009/10 Annual Report
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The administration  
Melbourne City Council (commonly known as the City of Melbourne) is a public statutory body corporate under the Local Government Act 1989 (Vic). The Act sets out the primary purposes and objectives of the council, and defines its functions and powers.
The City of Melbourne's headquarters is the Melbourne Town Hall in Swanston Street. The organisation also operates facilities, services and administration functions from more than 30 other locations including childcare centres, parks and gardens and swimming pools.
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The Office of the Chief Executive Officer back to top

Dr Kathy Alexander is the City of Melbourne's Chief Executive Officer (CEO). Her functions and powers are principally determined by the Local Government Act 1989 (Vic) and include:

  • establishing and maintaining organisational structures to implement the Melbourne City Council's decisions
  • ensuring the council's decisions are implemented
  • managing the organisation's day-to-day operations
  • providing advice to the council
  • appointing, directing and terminating staff, and managing all other issues that relate to staff.

The Office of the CEO liaises with the offices of the Lord Mayor, Deputy Lord Mayor and councillors, directors, the Australian and Victorian governments and other major community and corporate stakeholders. The CEO also attends council meetings.

Divisions back to top

The City of Melbourne has five divisions, each led by a director. The CEO and directors manage the City of Melbourne’s operations and ensure the council receives the strategic information and advice it needs to plan for the city and make decisions. The directors and their divisions are:

Rob Adams
Design and Urban Environment, Director Rob Adams AM

The Design and Urban Environment division is responsible for the development of strategic plans, research and urban design policy, as well as best practice in design, project management and parks and recreation services. The work produced by this division is creating opportunities and delivering services so that city residents and visitors can live, learn, work and prosper in a quality environment.

It ensures the City of Melbourne maintains its reputation as a leader in the integrated approach to design and management of public spaces as well as policy formulation and implementation of sustainable solutions.

Martin Cutter
Commerce and Marketing, Acting Director Martin Cutter
(previous director, Scott Chapman)

The Commerce and Marketing division focuses on driving visitation and investment into Melbourne.

The division contributes to positioning Melbourne as a world-class city in local, national and international markets through managing events, international business relationships and marketing programs.

Joe Groher
Corporate Services, Acting Director Joe Groher
(substantive director, Martin Cutter)

The Corporate Services division is primarily responsible for providing support services to the organisation. These services include legal advice, human resource management, information technology systems, financial reporting and management of the city's financial assets.

The division also plays a role in liaising with our wholly-owned subsidiaries which contribute more than 4 per cent of the City of Melbourne’s revenue.

Geoff Lawler
Sustainability and Regulatory Services, Director Geoff Lawler

The Sustainability and Regulatory Services division advises the council on city planning and the future sustainable development of Melbourne. It manages the City of Melbourne’s built and constructed assets such as roads infrastructure and public buildings as well as municipal services such as parking and traffic management, and residential waste and street cleaning. It also maintains municipal property information and administers local laws and regulations to develop, improve and protect the general amenity of the municipality.

The director is responsible for the City of Melbourne’s interests in the Sustainable Melbourne Fund and the Office of Knowledge Capital and is a member of the Inner Melbourne Action Plan Implementation Committee.

Linda Weatherson
Community and Culture, Director Linda Weatherson

The Community and Culture division plans and provides services that foster social and cultural sustainability and public health. The division assists the organisation with public consultation, and provides an information and advocacy service for customers and other stakeholders.

Employment profile back to top

Employment figures in this annual report are for City of Melbourne employees only and do not include employees of our subsidiary companies.

Staff profile back to top

As at 30 June 2009, the City of Melbourne employed 1,211 people. We have:

  • 930 full-time staff
  • 281 part-time staff.
  • Of these, 134 are non-permanent staff, including:

  • 94 fixed-term temporary
  • 40 casual.
  • The gender balance of staff at the City of Melbourne is split approximately 56 per cent female and 44 per cent male. Women hold 26 per cent of executive positions. Seventy-eight per cent of female staff and 69 per cent of male staff are employed in medium-paying positions ranging from classifications 3 to 6.

    Melbourne

    Figure 1. Employee classification by gender

    Staff classifications back to top

    Class 1 and 2: child care workers, school crossing supervisors, fitness instructors, information officers
    Class 3: parking and traffic, office administrative support
    Class 4: administrative support, immunisation, environmental health, project officers
    Class 5 and 6: first-level professionals, analysts, programmers, technical staff, maternal and child health, event managers
    Class 7: team leaders and professionals
    Executive: managers, directors and CEO.

    Melbourne

    Figure 2. Number of staff by age group

     

    Melbourne

    Figure 3. Number of staff by years of service

    Work-life balance programs back to top

    The City of Melbourne offers opportunities to help its staff develop, improve, overcome challenges, balance work and life, and lead within the organisation through an extensive range of programs. These include our Altitude program for the organisation’s future leaders and an emotional intelligence program for personal awareness.

    Staff retention back to top

    Improving staff retention rates has been a focus in 2008–09, with encouraging results. Voluntary staff turnover decreased significantly and the level of absenteeism decreased further from previous years.

    Table 3. Staff turnover

    2004-05 2005-06 2006-07 2007-08 2008-09
    Positions advertised 252 223 164 23 28
    Average applicants per position 35 37 34 35 35
    Staff turnover (see note 1) 12.0% 15.0% 12.7% 12.7% 7.9%
    Absenteeism (see note 2) 4.0% 3.0% 3.1% 3.0% 2.7%
    Note 1: Voluntary (resignations) turnover only
    Note 2: Total sick leave absences as a percentage of ordinary time available

    Table 4. People assist program

    Year Number of Consultations
    2008-09 115
    2007-08 128
    2006-07 140*
    2005-06 107
    2004-05 131
    * Spike in use due to the 2007 organisation restructure

    Occupational health and safety (OHS) back to top

    The City of Melbourne manages risk and occupational hazards by continuously improving its work environment and OHS management system. Accreditation against SafetyMAP Fourth Edition – Advanced Level and Australian Standard AS/NZS 4801:2001 OHS Management Systems criteria has been maintained.

    Actions in 2008–09 included expanding the internal audit program to accommodate boundary changes in Kensington, developing an online incident reporting system, and continuing to consult with employees and stakeholders in managing OHS. Early intervention strategies were implemented after the outbreak of the H1N1 influenza virus, including additional hygiene messages, infection control measures and training.

    Occupational rehabilitation back to top

    In 2008–09 the City of Melbourne supported staff to return to work following illness or injury using in-house allied health professionals, early intervention strategies such as ergonomic reviews, and the development of return-to-work plans.

    WorkCover claims fall back to top

    The City of Melbourne accepted eight WorkCover claims in 2008–09. Our WorkCover premium continued to fall and is now projected at 0.65 per cent. This is significantly lower than the local government sector rate of 1.49 per cent.

    The significant and continuing reduction in WorkCover claims since 2001 is the result of the City of Melbourne's focus on injury and illness prevention, early intervention in the case of injury or illness, and employment of allied health professionals enabling the organisation to better manage the rehabilitation of injured or ill employees in-house.

    Table 5. WorkCover claims

    Year Standard claims Minor claims Premium inc. GST ($) Premium at % of remuneration
    2008-09 3 5 754,000 0.65%
    2007-08 8 17 767,000 0.88%
    2006-07 7 19 940,000 1.15%
    2005-06 12 13 1,141,000 1.51%
    2004-05 13 33 1,282,000 1.81%
    2003-04 30 34 1,329,000 2.27%
    2002-03 32 26 1,325,000 2.27%
    2001-02 36 26 1,250,000 2.42%
    Source: Victorian WorkCover Authority

    Equal Employment Opportunity back to top

    The City of Melbourne is dedicated to a workplace free from discrimination, harassment and bullying. Our network of Equal Employment Opportunity (EEO) contact officers are trained and supported to deal with workplace issues.

    To help maintain a positive workplace culture, staff at all levels across the organisation were trained in EEO this year. More than 90 per cent of staff completed online EEO training, while team leaders and others responsible for managing staff were also trained throughout the year in managing and preventing unlawful discrimination and bullying in the workplace.

    In June 2009 we introduced an Indigenous traineeship program. It is currently being reviewed with the intention of continuing the program in 2009–10. An integral part of the induction process for all new employees is a walk highlighting Melbourne’s Indigenous heritage.

    Other EEO achievements in 2008–09:

    • A study was commissioned into the needs of employees with carer responsibilities, with the report to be released in 2009–10.
    • An Integrated diversity framework was drafted, building on earlier individual employment strategies. Consultation is underway to prioritise actions.
    • Gender participation was analysed across the organisation in 2008–09 and a strategy to address imbalance will be developed in 2009–10.
    Union representation back to top

    The City of Melbourne estimates approximately 300 staff are members of independent trade unions. The Melbourne City Council Enterprise Agreement (2005) is a collective bargaining agreement covering all staff, excluding executives. The Melbourne City Council Award (2001) also covers all staff, excluding executives.

    Senior executive remuneration back to top

    The City of Melbourne has a policy of rewarding staff for their performance. Until 2008–09, senior executive remuneration had an ‘at risk’ incentive component, by which payment was based on achievement of agreed key result areas. Fifty per cent of senior executive performance evaluation was linked to achieving Council Plan 2005–2009 strategies. The other 50 per cent related to demonstration of agreed leadership behaviours.

    The City of Melbourne also decided that executive bonus payments would cease after the 2008–09 financial year. To achieve this, all executives were offered and accepted a compensation amount based on an average of previous bonus payments.

    © City of Melbourne 2009