You can speak to library staff in person at any of our libraries.
Via Feedback Form
Use our feedback form if you have any compliments, suggestions and constructive criticism regarding our services, staff and facilities.
Email us at firstname.lastname@example.org with general enquiries, email@example.com with reference enquiries.
Please note to email us you will need an email application installed on your computer or cut and paste the address into the address bar of a webmail application. Clicking the link will NOT work on public access computers.
You can phone us during library opening hours:
- City Library: 9658 9500
- East Melbourne Library: 9658 9600
- North Melbourne Library: 9658 9700
- Southbank Library @ Boyd: 9658 8300
- The Library at The Dock: 9658 9998
If you are deaf, hearing-impaired, or speech-impaired, we ask that you call us via the National Relay Service: 7.30am to 6pm, Monday to Friday (public holidays excluded)
Teletypewriter (TTY) users phone 133 677 then ask for 03 9658 9658
Speak & Listen users phone 1300 555 727 then ask for 03 9658 9658
Melbourne Library Service
PO Box 1603
Melbourne VIC 3001
Please remember that you can search the catalogue, reserve an item from the catalogue, update your personal details, change your ALIAS, renew your items access on the online databases, check out our events and much more on this website at all times.