There are more than 13,000 street lights within the City of Melbourne. Electricity distributors CitiPower and Alinta own and maintain these lights, with network charges and service costs paid for by the City of Melbourne.
The City of Melbourne has a Sustainable Lighting Action Plan which aims to improve the quality, consistency and efficiency of night lighting in streets and other public spaces.
While CitiPower and Alinta keep the lamps and poles in good working order, the City of Melbourne is responsible for the electricity consumed. The electricity used in public lighting accounts for more than half of Council’s greenhouse emissions.
The City of Melbourne has developed the [Sustainable Public Lighting Action Plan 2005-2010] – a five year plan to manage street lighting to reduce greenhouse gas emissions and improve overall environmental performance. Since the plan was developed, Council has stepped up its target for greenhouse emissions from the public lighting sector to a 42 per cent reduction from base year levels in 1996/97 by 2010.
Save energy and reduce greenhouse gas emissions
Street lights that fail to switch off during the day are known as ‘dayburners’.
Fixing 10 ‘dayburners’ saves 14 tonnes of greenhouse gases per year, which is equivalent to the emissions from three average cars.
You can do your bit to save energy and reduce greenhouse gas emissions by reporting dayburners and other faulty streetlights to the relevant electricity distributor.
In the City of Melbourne, CitiPower, Jemena (formely Alinta) and the City of Melbourne are responsible for fixing faulty street lights, depending on where they are located.
Faulty street light company location map (PDF, 323kb
How to report a faulty streetlight
- Refer to the map above and check which organisation is responsible for repairing street lights in that area.
- Contact the appropriate organisation directly:
CitiPower incentive for reporting a faulty streetlight
As part of its Customer Charter, CitiPower are offering $40 if you report the exact address of a faulty or damaged streetlight through their 24 hour service faults and difficulties telephone line on 13 12 80.
CitiPower will pay $40 if:
- you are the first person to report a faulty streetlight, which is maintained by CitiPower and
- you are the occupier of the immediately neighbouring residence or business and
- that streetlight is not repaired within two business days of CitiPower being notified.
Help us keep the city running smoothly
If you do not wish to apply for the incentive mentioned above, you can report a faulty streetlight to the City of Melbourne on (03) 9658 9658 or Contact us online.