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What's on City of Melbourne

Community organisation training

The City of Melbourne provides free training for local community organisations to build their capacity to better manage and run their organisations.

Community funding forum

This exciting initiative will provide community organisations located in or providing services to the City of Melbourne with access to experts and providers of funding.

This is an opportunity that should not be missed if you are a community organisation looking to take the next step in gaining access to funding. Numbers are strictly limited so you should register now.

Presented by: ourcommunity
Date: Friday 13 March 2015, 2pm-4pm
Venue: Library at the Dock, 107 Victoria Harbour Promenade, Docklands.

General Information


To be eligible to attend this training you must be from:

  • A not-for-profit community organisation
  • An organisation that is located in or provides services to City of Melbourne community

Who should attend

Community organisation representatives (committee members, workers and volunteers) that have limited experience in the areas of topics offered are encouraged to attend, for example sports clubs, multicultural groups, resident groups, service organisations and arts organisations and agencies.




  • Bookings are essential as participant numbers to all sessions are limited. People who have not booked will not be allowed entry.
  • There is a maximum of two (2) participants per organisation per course.
  • If there is not adequate interest in the sessions they may be cancelled. If there is adequate interest there may be additional sessions held.
  • If sessions are full, you will be placed on a waiting list.
  • Cancellations are essential as sessions do fill – you can send a delegate in your place. Cancellations must be made at least 24 hours before the session is held.
  • Failure to attend a session that you have booked for will mean that future bookings from your organisation will automatically be placed on the waiting list.



Please include in your email:

  • the name and date of the training session you wish to attend
  • your full name
  • contact phone number
  • which organisation you represent 
  • the suburb in which your organisation is located.

Phone:  03 9658 9901

Current training opportunities

Establishing a volunteer program

If you are just getting started, this training can guide you through all aspects of establishing a successful volunteer program, including how to recruit, manage and retain volunteers; best practice in volunteer program management; and legal and regulatory obligations around volunteering.

Workshop aims:

  • Understand the risks and benefits when engaging volunteers
  • Become familiar with a framework for establishing a successful volunteer program 
  • Understand how the national standards can help direct your program
  • Learn handy tools for starting your volunteer program

Presented by: Volunteering Victoria

Date: Tuesday 17 March 2015, 9am to 4pm (light lunch will be provided)

Recruiting, retaining, inducting and orientating volunteers

Recruiting and retaining volunteers

How can you compete in the increasingly tight market for volunteers?  Or encourage people to volunteer more of their time?   What about recruiting Gen Y’s?  And, once you’ve got them, what’s the key to making them want to stay?

Workshop aims:

  • Understand recruitment and retention in line with the National Standards for Involving Volunteers in Not for Profit Organisations
  • Develop your own comprehensive recruitment channels
  • Learn strategies for recruitment and retention for any demographic
  • Develop positive networks

Inducting and orientating volunteers
A crucial point in a volunteer’s experience, induction and orientation sets the tone for the volunteering relationship.  This session provides a step-by-step guide to the essential elements of induction and orientation, leaving participants with a best- practice model they can adapt and implement.

Workshop aims:

  • Understand orientation in line with National standards for Involving Volunteers In Not for Profit Organisations
  • Learn basic training principles
  • Develop your own orientation / induction plan
  • Develop positive networks

Presented by: Volunteering Victoria

Date: Tuesday 24 March 2015, 9am to 4pm (light lunch will be provided)

Venue: Multicultural Hub, 506 Elizabeth Street, Melbourne (opposite the Queen Victoria Market)

Setting up and running a successful community organisation

This practical session will provide participants with a simple picture of the not-for-profit legal environment and alert them to key legal issues including:

  • choosing the best legal structure for your organisation 
  • understanding what incorporation means
  • the importance of an organisation’s legal purpose and governing documents
  • the legal duties of committee or board members
  • whether the organisation is, or could be, a charity
  • the basics of tax concessions for not-for-profits.

Presented by: Justice Connect

Date: Monday 30 March 2015, from 9.30am to 12.30pm

Venue: Multicultural Hub, 506 Elizabeth Street, Melbourne (opposite the Queen Victoria Market)

Managing volunteers

Organisations that invest in managing their volunteers will get the most out of them – both in performance and commitment. Participants in this session will learn practical approaches to performance management, as well as methods for managing conflict.

Workshop aims:

  • Become familiar with a possible framework for managing volunteers
  • Understand the importance of performance management 
  • Learn which tools can be utilised by managers of volunteers for performance management 
  • Understand how to deal with conflict

Presented by: Volunteering Victoria

Date: Tuesday 31 March 2015, 9.30am to 12.30pm

Venue: Multicultural Hub, 506 Elizabeth Street, Melbourne (opposite the Queen Victoria Market)

Legal issues in managing volunteers

This session steps participants through the components of a successful and legally compliant volunteer program.

Topics covered in this session include:

  • the legal differences between a volunteer, an employee and an independent contractor
  • the importance of volunteer insurance
  • the volunteer selection process and equal opportunity laws
  • the importance of screening and background checks
  • how to meet the ‘duty of care’ your organisation owes to volunteers
  • an organisation’s legal responsibility for the actions of its volunteers
  • imbursing or paying volunteers
  • volunteers’ personal information and privacy
  • reviewing volunteer performance and having difficult conversations
  • ending the volunteer relationship
  • recent developments in volunteer case law.

Presented by: Justice Connect

Date: Wednesday 8 April 2015, from 9.30am to 4.30pm (light lunch will be provided)

Venue: Multicultural Hub, 506 Elizabeth Street, Melbourne (opposite the Queen Victoria Market)

Safety, risk and insurance for community organisations

Understanding the laws about safety, risk and ‘duty of care’ takes away the guess work and allows people to confidently go about their activities.

Topics covered in this session include:

  • whether and how occupational health and safety (OHS) laws or negligence laws apply to an organisation
  • how to identify the key risks for organisations
  • options for managing risk
  • the role of the board or committee in managing risk
  • what protections are available
  • types of insurance for community organisations.

Presented by: Justice Connect

Date: Monday 13 April 2015, from 9.30am to 12.30pm

Venue: Multicultural Hub, 506 Elizabeth Street, Melbourne (opposite the Queen Victoria Market)

Top legal tips for community organisations

This session set’s out Justice Connects ‘top tips’ to help community organisations avoid common legal issues faced by not-for-profits. Tips covered include:

  • Understanding the legal purpose, structure, charity and taxation status of an organisation
  • The role of the committee/board and the importance of board member induction
  • Ensuring your organisation’s rules or constitution works and complies with the law
  • Keeping health and safety on the agenda
  • Performing appropriate background checks on employees and volunteers
  • Keeping up to date with financial and fundraising reporting requirements
  • Laws about record keeping and public information
  • Understanding how discrimination and equal opportunity laws apply to community organisations
  • The implications of privacy law for the operations of community organisations

Presented by: Justice Connect

Date: Wednesday 29 April 2015, from 9.30am to 12.30pm

Venue: Multicultural Hub, 506 Elizabeth Street, Melbourne (opposite the Queen Victoria Market)

Feedback on the community training program

If you have any ideas for training that you would like us to know about, please email your suggestion to

To keep informed about new training sessions, sign up to the Strengthening Communities e-newsletter.

Other community training opportunities

You can find other community training opportunities at:

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