The City of Melbourne is proud to provide a safety program that is so important to families. The scheme is currently offered to all residents within the City of Melbourne municipality for a period of six months. Bookings are essential.
To be eligible for baby capsule hire, you must live in one of the following suburbs:
- North Melbourne
- West Melbourne
- South Yarra
- East Melbourne.
Please refer to the City of Melbourne boundary map for detailed information.
Booking the capsule
We recommend that you collect the capsule at least two weeks before the expected birth of your baby. We are, however, very flexible should your little one decide to come a little earlier.
Please contact Family Services to book your capsule by phone on 03 9340 1422 or by email.
At this time we will take the following information:
- your name
- contact phone number
- make of vehicle (i.e. station wagon, sedan, hatch back or 4WD)
- eligibility for concession rates.
When collecting the capsule you will need to provide us with identification in the form of a driver's licence or Centrelink Card. This ID must include your current address in the City of Melbourne.
Once your capsule is booked you can pick it up from:
Family Services at Carlton Baths
248 Rathdowne Street
Carlton VIC 3053
You will be given a date to pick up your capsule upon booking. Capsules are scheduled for pick up on Wednesdays, from 9am to 12pm or 2pm to 4.30pm.
Hiring the capsule
We provide a clean capsule that is ready to be used. Capsules are cleaned professionally when returned with hospital grade antiseptic. The capsule liners are also professionally cleaned.
The capsule comes with safety straps, instructions and, if necessary, an additional extension strap for a hatchback or station wagon. We also provide you with an anchor bolt and extensive information on fitting the capsule. In addition, we provide you with information on where you can go to have the vehicle fitted, through Vic Roads.
The hire agreement
The Capsule Hire Agreement is for a period of six months. Generally at six months the baby will be ready for a forward-facing car seat. Should your child not reach this weight and height, you can apply for an extension on the hiring period. Please note that we do not hire out child booster seats or other forward-facing car seats.
Returning the capsule
Please take a look at your check list to make sure you have the capsule and all of the components ready to return. It is not necessary to clean the capsule prior to returning it, but it is requested that you clean the liner if there is any food or potentially infectious matter such as mucous or soiling.
Once all components are returned, our staff will process your deposit and a cheque for the amount of the deposit will be posted to you within 14 working days. Please note that failure to return the capsule with all components will result in a partial or full forfeit of your deposit.
Change of address
It is important to let us know if you change your address so that the refund can be returned to you.
The current hire fees for six months are:
|Baby capsule hire
|Baby capsule hire (concession)
|Baby capsule hire (deposit)
|Baby capsule hire with deposit
|Baby capsule hire with deposit (concession)
Payment is accepted via cash, EFTPOS and Visa or MasterCard credit cards.