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What's on City of Melbourne

How to pay your rates

Rates notices are usually sent to ratepayers in July each year. For more information on payment dates and eligible concessions, visit:

How to pay your rates

The City of Melbourne offers a range of payment options and methods.

Please note: fees for credit card payments apply.

The credit card fee is 0.33 per cent of the rates total, GST exempt. This is to recover the cost of merchant fees charged by financial institutions for credit card transactions.


Go to Pay your rates online. You can pay by Visa or MasterCard.

For information on what is needed to complete transactions online, visit Online payments assistance.

By mail

Complete and detach the bottom portion of your rate notice and mail with your cheque to: City of Melbourne, PO Box 1839, Melbourne, 3001.


Contact your participating bank, credit union or building society to arrange payment from your cheque or savings account. Please quote Biller Code: 79616 and the BPAY Reference Number on your rate notice.

By direct debit

Payments by instalments can be made by direct debit. Contact the City of Melbourne on 03 9658 9658 for an authorisation form, or download a copy.

Please fax the form back to 03 9658 9888.

Direct debit authorisation form (PDF, 45kb)
Direct debit authorisation form (text only, 143kb)

By phone

Dial 1300 130 453. You can pay by Visa or MasterCard. You will need to quote the assessment number on your rate notice.

In person

You can pay in person at the cashier’s desk at the Melbourne Town Hall, 90-120 Swanston Street, Melbourne, between 7.30am and 5pm, Monday to Friday.

Post office

You can pay in person at any Australia Post outlet by producing your rate notice intact. Payments can be made by cash, cheque or EFTPOS.

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